[vc_row el_class=”refundopzcox”][vc_column][vc_column_text el_class=”zcxzxasasd”]<\/p>\n
At LUXURYBAGSBYROSE, we prioritize trust, transparency, and customer satisfaction. As a reseller of pre-owned luxury bags, we ensure accurate descriptions, clear photos, and full disclosure of each item\u2019s condition. This Return and Refund Policy complies with Republic Act No. 7394 (The Consumer Act of the Philippines) and Department of Trade and Industry (DTI) guidelines.<\/p>\n
1. General Return & Refund Guidelines<\/strong><\/p>\n No Return, No Exchange Policy<\/strong> \u2013 In compliance with DTI regulations, returns and refunds are only accepted for defective, damaged, or misrepresented items. A change of mind is not valid for returns or refunds.<\/p>\n<\/li>\n All Sales Are Final<\/strong> \u2013 As a reseller of pre-owned luxury goods, we do not accept returns based on personal preference, minor signs of wear, or buyer\u2019s remorse.<\/p>\n<\/li>\n Authenticity Guarantee<\/strong> \u2013 We guarantee the authenticity of every item we sell. If a buyer provides valid proof from a reputable third-party authenticator (e.g., Entrupy, LegitGrails, Dr. Runway), confirming the item is inauthentic, we will issue a full refund. (1-Month Warranty after Purchase).<\/p>\n<\/li>\n In-Store Purchases<\/strong> \u2013 Please inspect the product carefully before finalizing your purchase at our store.<\/p>\n<\/li>\n NEW and UNUSED Items<\/strong> \u2013 Items that are unused and in their original condition cannot be returned.<\/p>\n<\/li>\n Watches<\/strong> \u2013 Watches are not eligible for returns if they show scratches or blemishes.<\/p>\n<\/li>\n<\/ul>\n 2. Eligibility for Returns<\/strong><\/p>\n A return will only be accepted under the following conditions:<\/p>\n Major Undisclosed Defects<\/strong> \u2013 (e.g., broken hardware, torn lining, severe stains) not stated in the product description.<\/p>\n<\/li>\n Proven Inauthenticity<\/strong> \u2013 The item is deemed inauthentic by a trusted third-party authentication service (e.g., Entrupy, LegitGrails, Dr. Runway).<\/p>\n<\/li>\n<\/ul>\n Return requests must follow these timeframes:<\/p>\n For Non-Visible Defects<\/strong> \u2013 (e.g., structural damage, hidden flaws): Must be reported within 7 days of purchase.<\/p>\n<\/li>\n For Visible Defects<\/strong> \u2013 (e.g., undisclosed stains, damages, markings): Must be reported within 24 hours of receipt.<\/p>\n<\/li>\n<\/ul>\n To initiate a return, the customer must provide:<\/p>\n A full unboxing video showing the item and package upon delivery.<\/p>\n<\/li>\n Clear photos of the defect or issue.<\/p>\n<\/li>\n Proof of third-party authentication if authenticity is disputed.<\/p>\n<\/li>\n<\/ul>\n 3. Non-Returnable & Non-Refundable Items<\/strong><\/p>\n We do not accept returns for the following:<\/p>\n Change of mind or personal preference.<\/p>\n<\/li>\n Minor signs of wear (common with pre-owned luxury bags).<\/p>\n<\/li>\n Bags that have been used, altered, or repaired after purchase.<\/p>\n<\/li>\n Items missing tags, original packaging, or accessories.<\/p>\n<\/li>\n<\/ul>\n 4. Return & Refund Process<\/strong><\/p>\n If a return is approved:<\/p>\n Refund Options:<\/p>\n Shipping costs for returns are to be borne by the buyer, except for incorrect or inauthentic items.<\/p>\n 5. LUXURYBAGSBYROSE Rights & Disclaimers<\/strong><\/p>\n Contact Us<\/strong><\/p>\n Location:<\/em> Kazara Urban Residence, Pasig City By purchasing from LUXURYBAGSBYROSE\/PRELOVEDWITHLOVEROSE, the customer acknowledges and agrees to this Return and Refund Policy.<\/p>\n <\/p>\n [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row el_class=”refundopzcox”][vc_column][vc_column_text el_class=”zcxzxasasd”] Return and Refund Policy Luxurylovebyrose \/ Prelovedwithloverose […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-363","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"luxurylove","author_link":"https:\/\/luxurylovebyrose.com\/index.php\/author\/luxurylove\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"[vc_row el_class=”refundopzcox”][vc_column][vc_column_text el_class=”zcxzxasasd”] Return and Refund Policy Luxurylovebyrose \/ Prelovedwithloverose […]","_links":{"self":[{"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/pages\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":1,"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/pages\/363\/revisions"}],"predecessor-version":[{"id":364,"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/pages\/363\/revisions\/364"}],"wp:attachment":[{"href":"https:\/\/luxurylovebyrose.com\/index.php\/wp-json\/wp\/v2\/media?parent=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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\nEmail:<\/em> luxurylovebyrose@gmail.com
\nPhone:<\/em> 09267160098<\/p>\n